Service
Yes, we do have service people, and if you do have trouble, you can talk to a real person during normal US business hours.
But with a video and a 135-second process, it’s more work to make the phone call!
For customer service during US business (members only), please contact us at the following:
Phone: 1-(832)-295-9725
Service@diclave.net
For non-members, contact: sales@diclave.net
Installation
Please, please, please take a look at our install video.
You can do this with zero hassle! Our network engineer timed himself doing an installation in just 135 seconds, and he swears he was going slowly. The whole process only takes 10 clicks, and most of those are on the “Next”-Button!
Diclave Networks and Diclave Sales are separate entities, although Diclave Sales is the only generally licensed sales outlet for Diclave.net. Diclave Sales is not involved in Network operations. This separation is better for Member protection.